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SafetySkills Online Safety Training

Customer Violence in the Retail Environment Thumbnail
For Multiple Users
The Occupational Safety and Health Administration (OSHA) estimates nearly 2 million workers are involved in a violent incident at work in any given year. These incidents can range anywhere from verbal abuse to life-threatening physical attacks. This course is designed to help employees understand how to identify and respond to the types of violence they might encounter on the job. After successfully completing this course, the learner should know how to identify and properly handle shoplifters, robbers, abusive customers, and other workplace violence risks. This course is designed for all retail and grocery employees and features examples and scenarios unique to the retail environment.
CEU 0.1
Duration 00:18:00
Relevant Standards N/A
Difficulty 1
Interactivity 2
Prerequisites None
Competencies
RET-9.1.0 - Introduction and objectives
RET-9.2.0 - Identify types of workplace violence, who is at risk, and ways to prevent it in the workplace
RET-9.3.0 - Identify ways to spot and properly handle a shoplifter
RET-9.4.0 - Identify ways to spot and properly handle a robber
RET-9.5.0 - Identify ways to spot and properly handle difficult, abusive and suspicious customers
RET-9.6.0 - Identify the proper steps to take in regards to training and reporting

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An Engaging Experience

SafetySkills online safety training courseware encompasses rich media animations, studio produced audio, dynamic Flash and 3D simulations designed not only to convey the subject matter, but to engage the learner.

Your learners won’t be able to go brain-dead, simply toggling through slides; rather they are continuously challenged throughout the course to solve puzzles, answer questions and interact with the training.

Because Online Safety Training is NOT a Spectator Sport

Comprehensive Catalog

Online Safety Training

The SafetySkills training library consists of 350+ environmental, occupational health and safety (EHS) and human resources (HR) compliance titles targeted toward multiple industries.

We believe that training is more effective when the learner can identify and relate to the situations, subjects and environments specific to their own industry. SafetySkills online safety training courseware includes EHS and HR series focused on specific industries, including:

  • Powerfully Easy Training Management

    Our cloud-based LMS helps you assign, track and report on all of your organization's safety training activities.

  • Always Current, Always Compliant

    We are the support team. We stand behind our products with best-in-class, in-house technical and customer support.

  • Accurate and Effective Online Safety Training

    Over 10,000 companies choose SafetySkills to help meet their environmental and occupational health and safety training requirments.